SiPod Terms of Service

Between SiPod Group Inc. and the Client

This Service Agreement (“Agreement”) is made between the subscribing merchant (hereinafter referred to as “the Client”) and SiPod Group Inc. (hereinafter referred to as “SiPod”). This Agreement becomes effective upon the delivery of the equipment to the Client’s designated location and remains in force for a period of one (1) year, unless otherwise terminated or renewed in accordance with the terms below.

Both parties agree to the following:

 

1. Equipment and Services Provided by SiPod

1.1 Ownership of Equipment

SiPod shall provide the Client with a beverage machine. Ownership of the equipment remains solely with SiPod. The Client is granted a non-transferable, non-exclusive license to use the equipment in accordance with this Agreement.

1.2 Warranty

During the contract period, SiPod will provide warranty services covering hardware and internal components. Damages caused by misuse, negligence, improper cleaning, or unauthorized modifications by the Client or third parties are not covered under this warranty.

1.3 Product Training

SiPod will provide comprehensive onboarding and training for the Client’s personnel, including an operations manual and digital resources outlining standard procedures and best practices.

1.4 Supply of Ingredients

Throughout the contract period, the Client agrees to purchase all required ingredients and packaging exclusively from SiPod. SiPod will ensure consistent availability of these materials. Failure to comply with this exclusivity requirement (unless expressly approved by SiPod) may result in termination of services without refund.

1.5 Support and After-Sales Services

SiPod will provide continuous technical support, maintenance, and operational guidance as part of its after-sales service commitment.

1.6 Product and Recipe Management

All beverage recipes, digital configurations, and backend system management shall remain under the control of SiPod. SiPod reserves the right to update or adjust recipes and settings to ensure product quality and operational consistency.

1.7 Logistics and Transportation

Upon execution of this Agreement and payment setup, SiPod will coordinate delivery of equipment and ingredients as ordered. Any additional long-distance or special delivery fees shall be borne by the Client.

​

1.8 Marketing and Promotion

SiPod may provide marketing guidance, promotional assets, and brand strategy support to help enhance the Client’s beverage sales performance.

​

 

2. Obligations and Responsibilities of the Client

2.1 Proper Use and Maintenance

The Client must follow all operational, cleaning, and maintenance guidelines provided by SiPod. Damages caused by improper operation or failure to maintain hygiene standards will be subject to repair fees as assessed by SiPod.

2.2 Equipment Repairs

If the equipment malfunctions, the Client must promptly contact SiPod’s service department. The Client shall not attempt to disassemble or repair the equipment. SiPod bears no responsibility for damages or injuries resulting from unauthorized handling, and all related costs will be charged to the Client.

2.3 Product Preparation and Quality Control

The Client shall follow SiPod’s product preparation and ingredient storage guidelines to maintain beverage quality. Non-compliance may result in termination of this Agreement.

2.4 Product Pricing

SiPod may suggest retail pricing for beverages, but the Client may adjust pricing according to local market conditions.

2.5 Sanitation and Cleaning

The Client must adhere to SiPod’s cleaning schedule and hygiene procedures to ensure food safety. Failure to maintain sanitation may lead to contract termination and potential liability for damages.

​

 

3. Disclaimer

SiPod shall not be held liable for any claims, penalties, or disputes arising from food safety issues not directly caused by ingredients supplied by SiPod. The Client assumes full responsibility for damages or losses resulting from improper use, storage, or handling of equipment and products.

​

 

4. Contract Term and Termination

4.1 Term and Renewal

The initial term of this Agreement is one (1) year. Unless either party provides written notice of non-renewal at least 90 days before expiration, the Agreement shall automatically renew for an additional one-year term under the same conditions.

4.2 Termination for Breach

Either party may terminate this Agreement upon material breach by the other. Written notice must be provided, and the breaching party shall have 30 days to cure the breach. If the Client wishes to terminate for any reason, a 90-day written notice must be submitted to SiPod.

4.3 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the United States, with exclusive jurisdiction in the courts of New York, NY.

​

 

5. Other Provisions

5.1 Entire Agreement

This document constitutes the complete and exclusive understanding between the parties, superseding all prior written or oral agreements or discussions.

5.2 Modifications and Amendments

SiPod reserves the right to update or modify this Agreement through written notice, email, or online publication. Such updates become effective immediately unless otherwise specified.

5.3 Online Subscription Terms

By subscribing to SiPod’s services online or activating equipment access, the Client acknowledges and agrees to the terms outlined in this Agreement.

​

 

6. Force Majeure

Neither party shall be liable for failure or delay in performance due to events beyond reasonable control, including natural disasters, wars, government actions, or pandemics. The affected party must promptly notify the other and resume performance once feasible.

​

 

SiPod Group Inc.
1564 80th St, Brooklyn, NY 11228
Email: info@sipod.com